Performance appraisal system of Aarong

Abstract

Aarong, is now a valued brand name in Bangladesh with its unique line of products, available to many households all over the country. Its mission & vision consists of the society, artisans, shareholders and its employees.

The operation of Aarong focuses on efficiency, man power development, cost minimization & fairness. Its products can be classified in to 12 different categories. The recruitment & selection process of this subsidiary varies from others with its pre selection training camp at Niketon, Dhaka. New joiners, even the temporary sales associates have to attend the training center before getting finally selected.

Along with being responsible for the recruitment & selection of the temporary sales associates, I was instructed to develop a performance appraisal procedure for various levels of employees at Aarong. The objective is set to ensure development & accomplishment, at both the personal & organizational level. A time frame & a rating scale have been introduced to evaluate employee performances. Factors for evaluation are selected based on Aarong‟s priorities, of what it looks within its employees. A sample performance appraisal form is attached to this report for expediency.

The findings during working at Aarong have been explained. And recommendations are given emphasizing on KRA‟s (Key Result Areas) & KPI„s (Key Performance Indicators).

This report also includes discussion on KRA‟s (Key Result Areas) for employees of Aarong, starting from top to root level at the hierarchy, of its various functions.

In conclusion, a lot is yet to be achieved by Aarong Human Resource Team, still it has kept the house alive with its limited resources, a rate of high employee satisfaction, and low turnover.