Emergence of online 360-degree vehicle solutions: an insight into Mechanic Koi

Abstract

Although there are numerous tech start-ups within the road transport sector of Bangladesh catering towards customers in terms of either ride-sharing services, booking cabs and bus tickets, peer-to-peer (P2P) parking spaces or even vehicle location tracking systems, how much is actually known about start-ups that connect mechanics with vehicle owners, in this very same sector? Due to a lack of substantial information, people still do not have enough knowledge or understanding regarding this particular area of vehicle-related services. Therefore, through this internship research report, a better understanding has been provided on how Mechanic Koi, a start-up operating in Dhaka, continues to offer 360-degree vehicle solutions, including on-road emergency support, to vehicle owners of this city.