How outsourcing services of ShopUp has impacted in twenty first century business environment

Abstract

This research summaries the internship program experience at ShopUp Ltd. as a course of BBA program. It describes all the learnings, outcomes and experience of the internship program while working in the organization. There is an overview of general E-Commerce business activities, the process of Operation department and also some brief about the other departments. The main objective is of the report to find out and analyze the changing environment in business market and how E-commerce is becoming the ruling factor for the changes. In the first phase, there is a description of the day-to-day operation of different departments, their activities, how the organization is controlling and operating in the domestic arena. It is also mentioned that how the organization is working on continuous improvement both internally and externally. In findings, there is the analysis level of the expansion and the acceptance of the E-commerce business through an online survey and related feedback with every situation. This report summarizes how the organization is working to improve service and focusing on expansion and sustainability and necessary recommendation.